ClaimCompass

20 Denial Codes Explained

Insurance Denial Codes — What They Mean and How to Fight Back

Find your denial code below. Each guide explains exactly what it means, why you received it, and your strongest arguments for appeal.

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B15

Qualifying Service Not Yet Adjudicated — What It Means and How to Fix It

Got a B15 code? It means your claim depends on another service being processed first. A sequencing issue — not a coverage denial. Get a free viability score.

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CO-109

Claim Sent to the Wrong Payer — What It Means and How to Fix It

Got a CO-109 code? Your claim was sent to the wrong insurance company. A routing error — easily fixed with a correct rebill. Get a free viability score.

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CO-11

Diagnosis Inconsistent With Procedure — What It Means and How to Beat It

Got a CO-11 code? Your diagnosis code doesn't match the procedure billed. Usually a coding fix — not a real dispute. Get a free viability score.

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CO-119

Benefit Maximum Reached — What It Means and How to Beat It

Got a CO-119 code? Your insurer says you've hit a benefit cap. This count is often wrong — and the cap itself may be illegal. Get a free viability score.

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CO-151

Frequency Limit Exceeded — What It Means and How to Beat It

Got a CO-151 code? Your insurer says you've had too many visits or units of care. These limits are often wrong and overturnable. Get a free viability score.

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CO-16

Missing Information Denial — What It Means and How to Fix It

CO-16 means your claim was denied for a missing or incorrect billing detail. Learn what caused it, how to read remark codes, and how to fix or appeal it.

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CO-167

Diagnosis Not Covered — What It Means and How to Beat It

Got a CO-167 code? Your diagnosis isn't covered or is missing. This often happens by billing mistake — not a coverage issue. Get a free viability score.

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CO-18

Exact Duplicate Claim — What It Means and How to Fix It

Got a CO-18 code? Your insurer thinks this claim is a duplicate. Often it's a system error — not an actual duplicate. Get a free viability score.

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CO-197

Prior Authorization Missing — What It Means and How to Beat It

CO-197 means required prior authorization wasn't on file. Learn when this denial can still be reversed and how to fight it — free analysis.

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CO-204

Drug, Equipment, or Service Not Covered — What It Means and How to Beat It

Got a CO-204 code? A specific drug, item, or service isn't covered by your plan. Formulary exceptions can often reverse this denial. Get a free viability score.

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CO-26

Expenses Before Coverage Began — What It Means and How to Beat It

Got a CO-26 code? Your insurer says care happened before your coverage began. Effective dates are often wrong — and fixable. Get a free viability score.

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CO-27

Coverage Terminated Before Care — What It Means and How to Beat It

Got a CO-27 code? Your insurer says coverage had already ended. COBRA election and reinstatement can often reverse this denial. Get a free viability score.

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CO-29

Timely Filing Exceeded — What It Means and How to Beat It

Got a CO-29 code? Your claim was denied for late filing. But if your provider missed the deadline, the denial can be challenged. Get a free viability score.

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CO-4

Denial Code CO-4 Procedure Code / Modifier Mismatch

Got a CO-4 code? Your procedure code and modifier don't match — or a modifier is missing. A coding error, not a clinical denial. Get a free viability score.

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CO-50

Not Medically Necessary — What It Means and How to Beat It

CO-50: Not medically necessary. The most common health insurance denial — and one of the most frequently overturned. Learn how to appeal your CO-50 denial free.

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CO-58

Invalid Place of Service — What It Means and How to Beat It

Got a CO-58 code? Your care was billed with the wrong place-of-service code. A billing location error — almost always correctable. Get a free viability score.

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CO-B7

Provider Not Certified — What It Means and How to Beat It

Got a CO-B7 code? Your provider wasn't credentialed on your service date. A credentialing gap — not your bill to pay. Get a free viability score.

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OA-23

Coordination of Benefits Adjustment — What It Means and How to Fix It

OA-23 reflects how your primary insurance's payment affected your secondary claim. Learn when this adjustment is wrong and how to fix it — free analysis.

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PR-96

Denial Code PR-96 Non-Covered Charge

Got a PR-96 code? Your charge was deemed non-covered. But exclusions must be explicit — and PR-96 is often overturnable. Learn how to dispute it free.

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PR-97

Bundled Charge Billed to You — What It Means and How to Beat It

Got a PR-97 code? It means a bundled service was billed to you as patient responsibility — which is often wrong. Learn how to dispute it free.

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